Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect the personal information of users visiting our website. We are committed to ensuring the privacy and security of your personal information. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect:

1.1. Personal Information:

We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, and any other information you choose to provide while using our website.

1.2. Usage Data:

We automatically collect certain information when you visit our website, such as your IP address, browser type, referring/exit pages, and operating system. We may also collect information about your activities on our website, such as the pages you visit and the links you click.

Use of Information:

2.1. Providing Services:

We use the personal information you provide to deliver our services to you. This may include communicating with you, scheduling appointments, and providing personalized training plans.

2.2. Website Improvement:

We may use the information we collect to improve the functionality and performance of our website, customize your experience, and analyze trends and usage patterns.

2.3. Communication:

We may use your personal information to send you relevant updates, newsletters, and promotional offers, but only if you have given us consent to do so. You can opt-out of receiving such communications at any time.

2.4. Legal Compliance:

We may disclose your personal information if required to do so by law or if we believe it is necessary to protect our rights, safety, or property, or to comply with a judicial proceeding, court order, or legal process.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Third-Party Services:

4.1 We may use third-party service providers to assist us in operating our website, delivering services, and analyzing website usage. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

4.2 When you enter one of our designated training facilities for the first time, you are required to fill out the Pre-exercise Screen to help us identify any safety issues and who is using these facilities. This form is used to collect your information and when completed and processed is stored behind reception in secure file storage.

4.3 If you sign up online, your personal information is stored in the Trainerize system and is covered by both this and Trainerize’s Privacy Policy.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your experience on our website, improve our services, and analyze usage. You can manage your cookie preferences through your browser settings.

Links to Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

Children’s Privacy:

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to remove the information promptly.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or sending you a notification.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information].